QUALITY ASSURANCE

We are committed to delivering exceptional quality and ensuring client satisfaction in every aspect of our construction projects. Below, we outline our key quality assurance measures designed to guarantee a seamless and professional execution of your project.

1. Client-Centric Approach

• Our focus is on your satisfaction. After completing each phase of the project, our team will seek your feedback to ensure alignment with your expectations.
• This method promotes transparency, enabling you to express any concerns and receive clarifications on project details.
• We encourage questions regarding the "why," "how," or "what" of our processes, fostering trust and enhancing your overall experience.

2. Affordability & Schedule Adherence

• We are dedicated to delivering your project on time and within budget.
• To facilitate this, we provide detailed progress reports that outline our completed work and upcoming tasks.
• This proactive communication allows us to make necessary adjustments to ensure we stay on track financially.

3. Comprehensive Warranty

• We offer a warranty on over 75% of our services, giving you peace of mind about the quality and durability of our work.

4. Transparency

• We maintain open lines of communication throughout the project, keeping you informed about any changes in services, project updates, and potential unforeseen issues.

5. Regular Updates

• We believe in keeping you fully informed throughout the project.
• You’ll receive regular updates, complete with detailed progress reports and accompanying photos and/or videos.
• This approach not only helps you visualize our progress but also illustrates the quality of our work at each stage, giving you peace of mind and reinforcing your trust in our process.

6. Quality Assurance

• We guarantee that you will not be billed for any unsatisfactory work, allowing you to invest in your project with confidence.

7. Structured Daily Goals

• Each workday is organized around clear service goals and timelines, ensuring we meet deadlines consistently.

8. Payment Flexibility

• We offer multiple installment options to accommodate manageable payments while adhering to the Uniform Construction Code (UCC) and your standards.

• To ensure meticulous planning and demonstrate our value, we require a refundable initial investment of 15%-30% of the estimated project cost prior to the project start date.
• This investment enables us to create a detailed proposal and customized agreements tailored to your needs.
• Upon confirming the start date and finalizing the agreement, this amount will be credited towards your total project cost, securing your place in our schedule.

• Initial Consultation: Conducted upon request or deemed necessary during the qualification process. This consultation incurs a fee, which will be credited towards your total bill should you choose to proceed with our services.
• Design Consultation: Complimentary for clients who have already made an initial investment in their projects. We value your commitment and aim to provide comprehensive support in developing your vision.